Project details
Financial Services
Challenge
Help a leading regional bank gain market share to offset projected negative revenue impact by creating a mobile-first digital banking experience & by building the required digital organizational capabilities.
Solution
Our team created a "North Star" concept along three domains (Business, Technology, Organization) to set an overall direction for the bank’s digital future, including a mobile-first digital service vision; we are now focusing on laying down the foundations for a digital organization & help to pave the way to the outlined digital future.
Impact
Engagement still ongoing.
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